SHIPPING & RETURNS
SHIPPING POLICY
At ForwardFlow Health, we believe in providing a seamless shipping experience for our customers. We ensure that your orders are carefully packaged and delivered to you in a timely manner.
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Supplements and nutraceuticals orders are processed and fulfilled directly through your Persona or Fullscript partnership accounts. Shipping and delivery fees are subject to the individual manufacturer.
RETURN & EXCHANGE POLICY
Our commitment to your satisfaction extends to our return and exchange policy. Due to the nature of prescription products, customized supplements and nutraceuticals, returns are not permitted. However, if you experience any problem with your order, please reach out to our support team for further assistance in determining if you are eligible for a refund or replacement.
We believe in fairness and transparency, which is why our return and exchange process is straightforward and customer-friendly. Your trust is important to us, and we aim to provide you with the peace of mind that comes with a flexible and accommodating policy.